SHIPPING & RETURNS

DELIVERIES

Delivery of orders in Portugal suffers no additional shipping charges in addition to the normal postage shipping.To the price of any product ordered through WineChaletPortugal will be add the cost of packaging € 0.50 per bottle, plus the cost of shipping to the address indicated by the customer Orders. In general, the delivery time for mainland Portugal is 48 hours, 4 working days for Europe and 5-7 days to the rest of the world. Exclusively on shipments to mainland Portugal, no shipping costs for orders exceeding (50.00)€ will be charged value.

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PAYMENT METHODS

You will have different payment methods ( Debit or Credit Card, PayPal, iDeal and Bank Transfer) and you must choose in accordance to your preference.

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RETURNS

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All products sent by us must be examined by the customer upon receipt. If there is any data, the customer must return the goods by the carrier, explaining the reason for the return in the transport document. We will be notified immediately by email: geral@winechaletportugal.com.

Within 14 days of receiving a product, it can be returned under the same conditions in which it was delivered and the customer will be responsible for shipping costs.

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CANCELLATIONS

All orders placed through WineChaletPortugal, in which the payment is not paid within a maximum period of (15) days, will be canceled.

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